Privacy Policy

Last updated: March 4, 2026 · Effective: March 4, 2026

RPMR Creations ("we," "us," or "our") operates the GridPics mobile application and website at gridpics.rpmrcreations.com (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

By using the Service you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

DataPurpose
Email addressAccount creation, login, and essential account communications
UsernamePublic display name so friends can find and interact with you
Date of birthAge verification (we require users to be 13 or older)
Profile avatarOptional — uploaded image or selected icon for your profile
Puzzle imagesPhotos you upload to create puzzles for friends

1.2 Information Collected Automatically

DataPurpose
Push notification tokenDelivering puzzle and friend notifications to your device (opt-in only)
Device type & OS versionEnsuring app compatibility and diagnosing crashes
App usage dataPuzzle completion stats, points earned — used to display your in-app profile

1.3 Information We Do NOT Collect

2. How We Use Your Information

3. How We Store & Protect Your Data

Your data is stored on Supabase infrastructure (hosted on AWS) with the following safeguards:

4. Data Sharing & Third Parties

We do not sell your data. We share information only in the following limited circumstances:

5. Your Rights & Choices

5.1 Access & Update

You can view and update your username, email, avatar, and date of birth at any time in the app's Settings screen.

5.2 Push Notifications

Push notifications are opt-in. You can enable or disable them at any time through your device's system settings.

5.3 Block & Report

You can block any user from your Friends screen. Blocking a user removes all traces of your account from their view, including puzzles, friend connections, and notifications. You can unblock users at any time.

5.4 Account Deletion

You can permanently delete your account at any time from Settings → Delete Account. When you delete your account:

5.5 Data Portability

If you would like a copy of your personal data, please contact us at the email below and we will provide it within 30 days.

6. Children's Privacy

GridPics is not intended for children under 13 years of age. We enforce a minimum age of 13 at registration through date-of-birth verification. If we become aware that we have collected personal information from a child under 13, we will promptly delete the account and associated data. If you believe a child under 13 has created an account, please contact us immediately.

7. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, all personal data is removed immediately as described in Section 5.4. We may retain anonymized, aggregated data (e.g., total puzzle count) that cannot identify you.

8. International Users

The Service is operated from Canada. If you access the Service from outside Canada, your information may be transferred to and processed in countries where our infrastructure providers operate. By using the Service, you consent to such transfer. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

9. Canadian Residents (PIPEDA)

GridPics complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. As a Canadian resident, you have the right to:

To exercise any of these rights, use the in-app account features or contact our Privacy Officer at the email below. We will respond within 30 days.

10. California Residents (CCPA)

If you are a California resident, you have the right to:

We do not sell personal information. To exercise your rights, use the in-app account deletion feature or contact us at the email below.

11. European Users (GDPR)

If you are located in the European Economic Area (EEA), UK, or Switzerland:

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy with a new "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: support@rpmrcreations.com

Website: gridpics.rpmrcreations.com